Keeping Customers Costs Less than Finding New Ones - Compass Point Skip to main content

Research shows you can scale your business by 80% in 12-24 months by retaining existing customers. That sounds like a lot less work than finding new ones. Explore how the first 100 days of a client relationship can be the difference between growing your business effectively or churning through profit while you churn through customers.

Mentioned in the video, check out “Never Lose a Customer Again” by Joe Coleman https://smile.amazon.com/Never-Lose-C… 


You may also like…

Lizette-No-wrong-questions-600web

BLOG | PEOPLE / TALENT

There are No Wrong Questions

Questions are the best way to identify problems and help people find the answers. A question for you… Do you question WHAT you do, HOW you do it, and most importantly WHY you do it?

Read More

BLOG | LEADERSHIP

When It’s Raining Frogs, An Umbrella Is Not Enough

Some changes are rather small in the large scheme of things. Some changes we choose. We adapt an existing product or launch a new one.

Read More

CLIENT STORIES

Cutting through the noise of a growing a business

An astute owner sensed his executive team was stalled with the business goals. His CFO suggested hiring Compass Point to refocus and realign the team.

Read More

Where Family Businesses Come to Grow & Learn

At Compass Point, we make it easy to get insights, training, tools, and articles straight to your inbox and help family business owners and their team continue to grow, learn, and lead.