Bradley Pulverizer | Client Story | Compass Point Skip to main content

Global manufacturing business owner works on crafting his next chapter.

Tom Garrity talking with owner of Bradley Pulverizer

Business Challenge:

A business owner of a niche industrial equipment manufacturing company faced a dilemma. The 100-plus-year-old global company had stalled revenues, lacked clarity in its growth plan and poor communications between its US and UK office. They were missing a proactive maintenance plan for existing customers, leaving relationships unsupported and revenue on the table. He employed a skilled, yet aging workforce whose valuable knowledge was not documented. To compound his efforts, there was no clear successor, as his next gen options were pursuing other interests and had no interest in joining the business.

Download PDF

Owner Challenge:

  • Wants business to transition to ‘Next Gen’ within his family or another family
  • Key employee retention
  • Succession for aging workforce

What Owner Wanted

  • The business legacy to continue
  • Employees to keep their jobs
  • Receiving a fair value for the business

9%

Growth in revenue

9%

Growth in gross profit

3x

ROI on investment in 24 months

Results of the Compass Point Process

  • Developed a written three year strategic plan, broken down into quarterly priorities
  • Aligned the leadership team which provided clarity and direction for them and the owner
  • Implemented an ERP system to streamline and track production
  • Updated buy/sell agreements
  • Updated all estate documents
  • Conducted a formal valuation that has identified areas the company needs to improve in order to reduce risk and improve value
  • Improved collaboration and communication between the US and UK office
  • Created a manual of key processes and procedures
  • Developed proactive business development activities to better serve customers and find new opportunities
  • Hired several new International Manufacturer’s Representatives to support the inside sales team and expand global reach

You may also like…

CLIENT STORIES

Cutting through the noise of a growing a business

An astute owner sensed his executive team was stalled with the business goals. His CFO suggested hiring Compass Point to refocus and realign the team.

Read More
appeeling fruit owner and daughter

CLIENT STORIES

How this owner and his daughter grew a business that had their competition calling.

From a small startup to a multi-million dollar business, this owner began looking to the future.

Read More

CLIENT STORIES

Ensuring the business scales for the next generation

The business was doing well, but all major leadership roles were held by owners, with no active plan to groom their replacements. Learn how Compass Point helped them create the best governance plan for all generations.

Read More

Where Family Businesses Come to Grow & Learn

At Compass Point, we make it easy to get insights, training, tools, and articles straight to your inbox and help family business owners and their team continue to grow, learn, and lead.