Distilling leadership in a young team and business | Compass Point Skip to main content

Distilling leadership in a young team and business

Business Challenge:

As a first-time business owner, there is a real need to be hyper-focused on the day-to-day operations. It’s all-consuming to get your start-up running and moving in the right direction. That’s why 2 out of 10 new businesses fail within the first year*.


Working lean with a select team, it is common to slip into a self-narrative of how things are going, what is important, and what is a priority. This owner wondered if his young business was missing opportunities for improvement because they were all “IN” the business. What would somebody from the outside be able to see and very quickly identify as an area for improvement with long-term impact?

Download PDF

Owner Challenge:

  • How to help a young team successfully step into leadership roles
  • How to shift from working “IN” to working “ON” the business
  • How to holistically embed company values into its culture

What the Owner Wanted:

  • Trust as a bond for his team
  • Effective communication to drive efficiency
  • A team unconcerned about WHO is right, but rather doing WHAT is right

Results of Leadership Lab Program:

  • Facilitated team relationships just as much as it facilitated communication
  • Established a common language, common understanding, a common field of play for the team
  • Invested in technical recruiting and have filled some key positions
  • Developed a process for tracking orders end to end and are deploying the first stage from sales to engineering
  • Created the ability to have crucial conversations to focus on doing WHAT’s right, rather than focus on WHO’s right
  • Used Myers Briggs anagrams in Slack to remind team of each other’s individual communication and learning preferences
  • Increased efficiency and efficacy of the team in daily operations – 80% of gain from 20% of effort
  • Improved self-awareness and communication skills created a ripple effect in the team’s personal lives outside of the business
  • While typically an in-person program, all of this was achieved virtually via Zoom during COVID

Results after 10 month program

A highly unified team, able to have the crucial conversations needed to grow the company to the next level.

“The fundamental requirement in any team endeavor is trust.”
– Chad Butters, Owner, Eight Oaks Distillery

You may also like…


Moving from replication to innovation

The owner's new business venture had him investing long hours filling gaps rather than being at home as planned. We helped him build a plan and a team that freed him up to be CEO on his terms.

Read More


Ensuring the business scales for the next generation

The business was doing well, but all major leadership roles were held by owners, with no active plan to groom their replacements. Learn how Compass Point helped them create the best governance plan for all generations.

Read More
Yurconic agency


How this CEO went from being “The Hub” to having more time grow the business.

Even with success, an owner can hit a plateau. The “Hub & Spoke” model was in full force preventing the company from scaling up (aka the owner was making too many daily decisions).

Read More

Where Family Businesses Come to Grow & Learn

At Compass Point, we make it easy to get insights, training, tools, and articles straight to your inbox and help family business owners and their team continue to grow, learn, and lead.