BLOG | CUSTOMER
“In quiet and untroubled times, it seems to every administrator that it is only by his efforts that the whole population under his rule is kept going..."
Read PostBLOG | PEOPLE / TALENT
The Golden 5% is the full expression of our ability, multiplied by our maximum possible effort, multiplied by our full contribution of heart. It is the performance equivalent of what we offer in a deeply loving relationship – the absolute best of ourselves. And yet, we rarely give it or reliably inspire the giving of it by others in organizations. Why?
Read PostBLOG | EXECUTION
Here’s the first lesson from the Allied victory on D-Day that’s directly relevant to business in 2022. Planning is essential because things rarely go as planned. Sound like a day in your life as a business owner?
Read PostBLOG | LEADERSHIP
I heard a recent job recruiting statistic that should give every business leader pause. Currently, for every 10 open positions there are approximately only 5 motivated and willing workers.
Read PostBLOG | LEADERSHIP
The single greatest driver of happiness and performance in the workplace is the quality of your relationships.
Read PostBLOG | LEADERSHIP
Some changes are rather small in the large scheme of things. Some changes we choose. We adapt an existing product or launch a new one.
Read PostBLOG | LEADERSHIP
Unequivocal responsibility-taking does not come naturally. True, we have an innate sense of when we’ve harmed others – the conscience inevitably pricks at us. However, we all also have an ingrained tendency to seek escape from consequences and accountability. We know what we should do, what we need to do, and yet we flee from it.
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